We collect information when you create an account, such as your email address and password, as well as your phone number, if you provide one to enable two-factor authentication, or if you use our phone service.
We will never ask you to send us or submit information related to racial or ethnic origin to the Service; political opinions or union membership; religious or other beliefs; your health, biometric or genetic information; information about your sexual preference or sexual orientation; or information about your criminal record.
When you request paid versions of the service, we collect the information necessary to complete the transaction, including your name, payment information, and billing information.
We collect the contact information that you share when you communicate with us, which may include your email address, phone number, postal address, or social media identifiers.
We will only use your personal information in ways that are compatible with the purposes listed below for which it was collected or as subsequently authorized by you:
To provide the service.
We use your personal information to provide and support the Service. As part of providing the Service, we may send you service announcements, technical notices, updates, security alerts, and support-related messages through the Service or by email. We may also contact you in response to your support requests, questions, or comments.
For security, compliance, fraud prevention and security.
We may use your personal information as we deem appropriate to investigate or prevent violation of the law or our Terms of Service; to secure the Service; to protect our rights, privacy, safety or property of you or others; and to protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activities
For compliance with the law.
In legal claims we may disclose information about you, as we deem appropriate to the government, law enforcement officials or private third parties, in the following cases: a) Comply with applicable laws, legal requests and legal processes, how to respond to subpoenas or requests from government authorities. b) Where permitted by law in connection with a legal investigation. And c) To process or defend legal claims.
We may disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or the safety of others. Subject to applicable law, we reserve the right to make, voluntarily or unintentionally, all legal uses of Personal Information around the world including, but not limited to, to: collect, use, access, or prohibit access, process, comply , disclose, display, share, respond to legal process or exercise our rights under applicable law, transfer, store, sell, lease, retain, mix, investigate, verify, test, enforce, delete and otherwise treat information personal information and information other than personal information.
In some cases, we may request your consent to collect, use or share your personal information with your consent, such as when we request access to your photos or other data through prompts on your mobile operating system.
You can choose to give us permission to access certain data or components on your device, such as your photos, contacts, microphone, and camera. You can always disable this access in your device settings. We collect information from your device and network connection for analytical purposes only when you use our application. This information includes the brand of your device, the model of your device, the status of your network, and so on. The device information we collect does not contain any sensitive user information, such as device identification or anything that can be used to permanently identify a user or device.
Some of the third-party SDKs built into our app may access your information in order to optimize ads. Such information includes GAID (Google Advertising ID on Android devices) or IDFA (Advertising Identifier on iOS devices), region (defined as the location where a certain language is used), location information and IP address. This Policy does not govern third parties, as they have their own privacy policies that can be viewed on their websites. We do not have access to or control over such third parties. However, we have a routine procedure to scan all third-party SDKs to detect if they collect sensitive user information.
We may employ third-party companies or individuals to provide services that support the Service (such as customer support, hosting, payment processing, mobile applications, and email delivery). We authorize these service providers to use your personal information only when necessary in connection with the provision of their services.
We may sell, transfer or share part or all of our business or assets, including your personal information, in connection with a business agreement (or potential business agreement) such as a merger, consolidation, acquisition, reorganization, sale of assets or in the case bankruptcy.
If you have an account, you can access and update personal information in your profile. Registered users can also contact us to request the deletion of their account and personal information. We may request information from you to help us confirm your identity and process your request. Applicable law may require or allow us to deny your request, for example, when we need to retain your information for security, compliance, fraud prevention, to comply with the law, or for legal claims. If we deny your request, we will tell you why, subject to legal restrictions. Once your request is processed, you will not be able to access your account or use the Service. When we delete any information, it will be removed from our active database, but where permitted by law, it may remain for a period of time in our backup files or other instances where removal is not possible.
All information we collect is only for the purpose of optimizing our product and is stored securely on our server in an encrypted format. The information will not be disclosed to third parties.
Any application permission required for SafeApp to function properly will not be abused or used in any other way than intended. These permissions are necessary for our application to perform certain functions:
Access information about networks. This permission attributes to SafeApp to verify the current state of the user's network and to carry out the corresponding advertising strategy.
Access your camera. It is only used to take photos of intruders who want to snoop in your private files when entering the wrong PIN.
Disable the key saver. This permission grants us to provide a quick entry for features like Boost or Junk Clean on the lock screen.
Use fingerprint hardware. The sole purpose for which we use this permission is to help users achieve the fingerprint unlock function.
Precise location (GPS and network-based) and approximate location (network-based). These permissions are required to provide more accurate localized services based on the regions of the country, which is intended to improve the user experience and we also need this permission for the Intruder feature to capture intruders and provide their location.
Password recovery. Your SafeApp password is private and only you know it. SafeApp does not save the password and does not know it, but uses it to encrypt your important files. To restore your password, if you forget it, you can deposit an email address. SafeApp then stores your encrypted password on our servers without an assignment to a SafeApp data vault or the ability to create any inference. The specified email address is used exclusively to retrieve the password and will not be shared. You can disable and remove password recovery by email at any time during setup.
We use a variety of industry standard technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. However, security risk is inherent in all information technology. Therefore, while we make all reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If you believe that the security of the Service or your personal information has been compromised, please contact us immediately.
SafeApp maintains appropriate safeguards that ensure the security, integrity, and privacy of the personal information that we collect and store about our account holders. Personal information collected by SafeApp is stored in secure operating environments that are not available to the public and are only accessible by authorized employees. We also have security measures in place to protect the loss, misuse, and alteration of the information under our control (i.e., maintain data quality).
The Service may link to or integrate with other websites and services operated by third parties, including social media platforms, advertising services, other websites and applications. These links and integrations are not endorsements or representations with which we are affiliated with any third party. We do not control third party websites, applications or services and we are not responsible for their actions. Third-party websites and services follow different rules regarding the collection, use, and sharing of your personal information, and we recommend that you read their privacy policies for more information.
If you have any questions about this Policy, you can contact us by email.